This complaint was made during a vox-pop interview with different UK Visa applicants in Nigeria.
Some of them, however, complained about not getting value for their money, and the service delivery was also inefficient.
Speaking on the matter, Mr. Ajayi Okon said that he feels they are beginning to make so much money out of Nigerians because most Nigerians love to go there based on proximity.
“I think it is high time the government intervened; at times, it looked like extortion. You will pay a priority visa, over a million naira, to get a response within two days. The next thing you will get is an email telling you it will take another 15 days because of high demand. What is the essence of the priority paid for?”
“If you are collecting money for a particular service, you should have factored in how you want to deliver efficient service.”
However, Mrs. Sarah Mbah said that the self-service option, which is cheaper, is not easily accessible on the application portal.
According to her, after paying so much on visa fees, you will still be denied without an option of appeal despite the money spent.
“I think the government needs to pay attention, especially in those areas of visa application to other countries.
” The fees are getting too high, and the service delivery is unsatisfactory. Nigerians will outright be denied the visa without any right to appeal after paying so much. It is not right; some cases should be allowed to appeal, especially looking at the resources involved, so people won’t feel cheated.”She added.
Furthermore, Favor Adamu said that the perception is usually that people who have the resources apply for UK visas, but the truth is that people save up for those fees.
She said that because of the high migration rate, they usually suspect that everyone coming to their country won’t want to return, and based on that, they use that to deny people.
Adamu said that based on this, the fees should not be too high, so a person who cannot appeal the decision won’t feel cheated.
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